Sentry Safe Door Handle Loose

It is possible there is a document jammed between the door that is keeping outward pressure on the door thus preventing the free movement of the pins to release so pushing the door inward should relieve this stress and allow the handle to move.

Sentry safe door handle loose.

Hi have you tried to push in the on the door then while holding press on the door turn then handle to allow the locks to release. Sentrysafe is committed to supporting your needs throughout the lifetime of your safe. If the handle has slipped try keeping it in the horizontal position after you use your key to pop out the cylinder and enter your combination code and then push on it to hopefully put it back in place to catch the mechanism and open. I called the sentry main number and the 1st person who answered told me where to look for the model and serial and then she sent me the replacement handle free the same day.

Request a key replacement and a combination recovery for your sentrysafe product with our quick and easy replacement and recovery process. If the combination sentry safe is a fairly new model it comes with a safety key. Sentrysafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils theft and more. Put the key in the key hole turn it and pull the safe door open.

There is a place where the safety key can be placed to open the safe. Find answers to the most frequently asked questions about sentrysafe products. View our faqs order a key replacement find your product manual and more.